Your English teacher isn’t going to like this.
Don’t get me wrong; the grammar and composition you learned in high school English class are critically important, but those rules don’t necessarily apply all the time.
Allow me to explain.
Your old English teacher would have preferred you write, “By carefully employing certain words, a professional gains a powerful advantage when selling his or her products or when trying to persuade others to accept his or her ideas.”
Here’s a slightly different version: “By carefully employing certain words, you gain a powerful advantage when selling your products or when trying to persuade others to accept your ideas.”
What’s the difference?
These two statements essentially say the same thing, but the first one is written in “third person,” while the second one is written in “second person.” English teachers would prefer the first statement. In formal writing, it is generally frowned upon to use the words, “I” or “you.” Scholarly journals, text books and respected periodicals are normally written in third person.
Using the word “you” (and “your”) helps you do that.
No matter what your profession, there are times when your success depends on your ability to sell, pitch, market, convince, persuade, trade, suggest, coach, counsel, explain, and/or motivate another person. That all becomes easier if you address your reader or listener directly in the second person.
So, if you’re explaining something in an email, try to use the word “you.” If you’re giving a speech to prospective clients, paint a picture with “you.” If you want to empower and motivate your colleagues, use “you” to make your message resonate with them.
The word, “you” personalizes a conversation. It brings down barriers and erodes the formalities that may exist between you and the other person.
“You” can help prospective clients picture themselves using your products and services. For instance, if you are selling a time-share condo overlooking the ocean, your would-be buyer might be receptive to this marketing message:
“Picture yourself spending two weeks here every year. You can sleep in each morning in this king-sized bed, windows open with the sea breeze gently waking you up before you head over to your ultra-modern kitchen for your morning coffee. You step out onto your deck overlooking the massive resort pool. Your only problem here in paradise will be deciding what to do. Will you relax by the pool or will you take one of the hundreds of day adventures waiting for you in the surrounding area?”

Where do I sign up?
When I’m writing books or delivering speeches, I try to put “you” into the text even if the story I’m telling is about somebody else. When I use a highly successful person’s life or accomplishments to illustrate a point, I occasionally like to slip in “you” and “your” when I’m really talking about “him/his” or “her/hers.” Audience members are more likely to remember the point, if they feel like they are part of the story.
YOU will be a much more effective seller, marketer and persuader if YOU simply remember to transpose YOUR audience into YOUR stories.
One last thing – I have one important disclaimer for you.
There is a particular use of the word “you” that may backfire on you. Careful communicators avoid saying, “you must,” “you should,” “you better” or “you have to.” That’s bossy. It turns people off. Such language reminds you of when you were in trouble as a kid, like when your mother demanded:
“You have to clean your room!”
“You better finish your homework before you go outside!”
About the Author:
Jeff Beals is an award-winning author, who helps professionals do more business and have a greater impact on the world through effective sales, marketing and personal branding techniques. As a professional speaker, he delivers energetic and humorous keynote speeches and workshops to audiences worldwide. You can learn more and follow his “Business Motivation Blog” at JeffBeals.com.
Follow @powerhomebiz


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Singapore’s inaugural Formula One Grand Prix race this weekend has revved up demand for ‘social escort’ services from high-flying executives, a newspaper reported yesterday.
 You should make it a regular part of your Autumn maintenance program to change the filter through which heating oil passes before it goes into the burner of a furnace. The filter, in most cases, is usually located on the tank and looks like an oil filter or cartridge filter. Changing it is extremely simple and will only take a minute or two. It?s important to remember to purge the air from the system after you have completed the filter change. This is a necessity. If it?s not carried out, the burner will not run due to air being in the system. It is therefore important that you get all the air out of the fuel line. 1 Go to the heating oil tank and find the oil filter and housing on it. It is commonly mounted on the outlet of the tank and has a shutoff valve between the tank and the filter housing. 2 Switch off the valve that controls the flow from the tank to the filter. This allows you to remove the filter and avoid spilling heating oil everywhere. 3 If you don?t already have one, obtain a drain pan and position it under the filter housing to catch any drips when you pull the filter out. There will still be fuel in the filter and the line going to the furnace, so you should expect an amount of fuel drainage. 4 On the top center of the filter housing is the retaining bolt. Locate it and remove the bolt with a wrench while at the same time holding the base of the housing with your free hand. Gently lower the housing down and remove the filter cartridge from it. 5 Install the new filter and replace the gasket on the filter housing with a new one. A useful trick is to rub a small amount of fuel oil on the gasket at this point. After this raise the filter and housing into place. 6 Re-install the retaining bolt and be sure to tighten it firmly with a wrench. Turn on the valve from the tank and check for leaks. You also have to remove the air from the filter and bleed the line before running the furnace. 7 Locate the bleeder for the filter; this is the small bolt on top of the filter housing. Open it with a wrench to allow the air to escape from the housing, leaving the screw open until you see oil come out of the hole. 8 Close the bleeder screw and bleed the line at the oil pump on the furnace. Carefully dispose of the filter and any fuel that ran into the drip pan. Check with your local rubbish disposal company if you are not sure where or how to get rid of it. The author works for a company who are experts in sourcing the cheapest home heating oil in the UK by comparing home heating oil prices. 